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MAC Carpet considers quality to be number one selling point in today's competitive market; everyone at MAC Carpet cites it as company policy.
Achieving Quality System certification ISO 9001:2000 shows our customers and potential customers that we take quality seriously.
Implementing a Quality System assisted MAC Carpet in producing and sustaining a higher quality of product and service which, in turn, results in total satisfaction of our clients, repeat business, and a larger market share and, ultimately, higher profits.
It lowered production costs and reduced rework, post delivery service, and customer complaints.
On a continuing basis, MAC Carpet introduces new product quality improvement measures into all processes, from development, planning, design and manufacturing to sales and service activities.
Such recent measures include:
• Assuring senior management oversight and attention to improving product and service quality, as well as timely responses to problems.
• Appointing personnel within each product and business group who are ultimately responsible for quality, to spearhead initiatives in the areas for which they are responsible.
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